Technical Support
Speak with a LIVE! Support Tech. He or she can often troubleshoot and resolve many issues in just one phone call.
1(888)737-4674
Submit a Support Case
Not all support issues occur during business hours. Horizon is offering their clients a way to request support 24 hours a day. Simply submit a support case and you’ll be at the front of the line for support the following business day.
Support Videos
Our video library takes you step-by-step though some of the basic set up instructions.
| Set Up Optical Only |
Watch this video for step-by-step directions on starting your optical touch monitor for the first time. |
 |
| Disable Touch Buzzer Optical Only |
This video shows you how quickly you can reduce the volume of the touch buzzer sound, or remove it. |
|
| Change Right Click Delay Optical Only |
Adjust the sensitivity of your right click function. Watch now and learn. |
|
| Touch Screen Calibration Optical Only |
Just 4 easy steps for long lasting accurate touch points. |
|
User Manuals
Having these documents handy is great for training others or for your own quick reference.
Downloads
Inside you’ll find key downloads to get your touch screen all it needs for optimal performance.
FAQs
Horizon has been listening to your questions and now we have the answers.
Q: Why does the cursor not accurately follow my finger?
Q: How do I right click?
Q: How do I render an on-screen keyboard?
